Frequently Asked Questions

Everything you need to know about your Lofi Merch order.

How long does shipping take?

Domestic orders typically arrive within 5-7 business days, while international shipping can take 10-21 days depending on your location and customs processing.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items. Simply contact our support team to initiate a return or exchange.

How should I care for my Lofi Merch apparel?

To preserve the print quality and fabric softness, we recommend machine washing cold, inside out, and tumble drying on low heat or air drying.

Do you ship worldwide?

Yes, we ship to most countries globally. Shipping costs and delivery times are calculated at checkout based on your specific destination.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.