Returns & Exchanges

At Lofi Merch, we want you to feel as relaxed as our beats, which is why we offer a 30-day window for returns and exchanges on all unworn fashion items. If your gear doesn't fit the vibe, we'll help you find a better match or provide a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Place your items in their original packaging, ensuring all tags are still attached and the clothing is in its original, unwashed condition.

3

Ship It Back

Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects your return, we will process your refund or ship out your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing